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I'm stuck, how do I get support?

If you do get stuck or have a curly one, send us a message via the contact form.

IfPlease youinclude haveas issuesmuch withinformation as possible, including screenshots and file attachments, and information about the app,device pleaseyou're provide the operating systemusing, and the app version.version number (if applicable). 

How to find the app version number

Trap.nzWhen App: you're Menulogged >in Aboutto the app:

  1. Select a project - the project map will load
  2. Tap the hamburger menu in the top right corner

    image-1646801353421.jpgHamburger menu

  3. Click "About"
  4. The version number is listed under the "App" heading

App: About menu

Android: 

How to find your device OS

Android

Settings > About phone

about software.jpgabout_phone.jpg

Apple / iOS

iOS: Settings > General > About

image-1646862245797.png

 

 

 

 

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