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Installing sensor traps
Sensor traps allow the trapper to service the traps when they have been sprung. This removes the time spent checking traps that have not caught anything freeing up the trappers' time. The steps to install a sensor trap using the Rappt.IO phone app are the sam...
Downloading CSV files from your project
You can download your project information to back up your project files. The download file will show in CSV format Downloading installations To download records choose the type of installations you want the information for Step 1 Click on the installat...
Data deletion - rappt.io
There are many reasons you may want to delete your rappt.io account. Whatever they are, you can not delete your own account, this process needs to be undertaken by rappt.io support. The first question you need to ask yourself is do I need to delete my account...
Steps to help ensure your rappt.io phone app has accurate GPS locations
When using the Rappt.IO phone app, you will need to follow these steps to minimise GPS locations being incorrect. Please read the following link which explains GPS accuracy and why sometimes the GPS coordinates are not where you expect them to be. General...
Project permissions showing as “pending”
To join a project you must first create aRappt.IO personal account If you have applied to join a project, and when you attempt to access the chosen project it shows an error message “access denied.” This may be because your membership has not yet been appro...
Having problems after a rappt.io update
Rappt.IO often has updates, however, despite vigorous testing, sometimes there can be issues that are found after a release that is unexpected. Here are the steps to take if you find that your Rappt.IO phone app is not showing as you expect it to. 1. Access ...
Resetting the rappt.io phone app
Rappt.IO often has updates, however, despite vigorous testing, sometimes there can be issues that are found after a release that is unexpected. Here are the steps to take if you find that your Rappt.IO phone app is not showing as you expect it to. 1. Access ...